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Privacy Policy


Dear Visitor,

We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This Policy was last updated on January 15, 2012. This is the way we handle information:

AUTOMATIC COLLECTION
Our web server automatically recognizes the visitor's domain name (not the email address) and records the visitor's browser and platform type (e.g., Netscape browser on a Microsoft platform).

Bachendorf’s uses IP Addresses and Cookies in limited ways, as follows:
IP Addresses: An IP address is literally your computer's address and is a unique identifier, allowing online information to be sent to the right place. We use IP addresses to better understand the customer database. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members. We do not intentionally link your IP address to your personally identifiable information.

Bachendorf’s Cookies: Contrary to popular belief, cookies do not extract private or personal information from your computer's memory. The job of a cookie is to record only information you volunteer to us upon registering or visiting the site. Cookies are tiny files placed onto the hard drive of your computer the first time you visit our Web site that enable our server to recognize or "remember" who you are next time you come back. Bachendorf’s cookies are not tied to personally identifiable information. Currently, Bachendorf’s intends to make only limited use of cookies for the purpose of delivering content specific to your interests. For instance cookies may be used to retain your personal preferences, hold session information for a "shopping cart" or save your password so it doesn't have to be re-entered each time you log in. Advice on Limiting Cookies: You always have a choice with respect to cookies. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set or reject all cookies. If you choose to reject all cookies, you may be unable to use certain Bachendorf’s services. Please consult your browser instructions for information on how to modify your choices about cookies.

Does Bachendorf’s use Clear Gifs (Web Beacons/Web Bugs)?
No. Clear gifs (a.k.a. Web Beacons/Web Bugs) are used to manage content on sites by informing what content is effective. Clear gifs are tiny graphics with a unique identifier that are used to track the online movements of Web users. Clear gifs are not tied to users' personally identifiable information. We currently are not using this technology.

EMAIL ADDRESSES
When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your email address to share information about Bachendorf’s products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If we do send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future.

VISITOR-KEYED INFORMATION
We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

MAILING ADDRESSES
If you request a catalog to be mailed to your postal address, you will be placed on our mailing list and you will receive periodic mailings from us.

TELEPHONE NUMBERS
Visitors who give us their telephone numbers online will receive telephone contact from our representatives regarding orders or requests they have placed online. You may be contacted by one of our representatives conducting research with regard to your satisfaction with our service. Your participation is voluntary and you may opt-out at any time by telephoning us at 972-692-9000.

AD SERVERS
Harry Bock Co. does not have arrangements with any ad server companies for this website.

SECURITY
We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. All other data transfer is conducted through a secure socket layer (SSL).

CHILDREN'S ONLINE PRIVACY
The Children's Online Privacy Protection Act took effect April 21, 2000, and pertains to websites directed toward children under13 years of age. Bachendorfs.com does not collect information on any person under 13 years. We ask that children do not submit information to us without the consent of a parent or guardian.

DISCLOSURE
If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. If you have any questions, please contact Customer Service at 972-692-9000. Representatives are available 9:00AM-4:00PM CST Monday-Friday, 9:30AM-12:00PM CST Saturday.

PHOTOGRAPHY
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item.

APPLICABLE LAWS
This website (excluding any links) is owned and controlled by Harry Bock Company ("Bachendorf’s”) from its offices within the State of Texas, United States of America. By accessing this website, both you and Bachendorf’s agree that the statutes and laws of the State of Texas, without regard to conflict of laws, will apply to all matters relating to use of this website. In addition, you agree to the exclusive personal jurisdiction and venue in the State of Texas. Visitors to this website are responsible for their own compliance with local laws regarding website use and access.

SALES TAX
Harry Bock Co. collects local taxes, if applicable.

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